Blank Page When Loading Interface

Knowledgebase Article

Symptoms: Works for some users and not for others
Issue: Permissions are not set properly for the user

Solution:

Under the Administrator Account, go to Settings > Users

However your mouse over the user that is having the issue, click on Edit Permissions

Review the permissions - make sure that all permissions have a value, whether it is Administrator, View only or View & Manage - Click Save when done.

Symptoms: It's not working no matter which user I use.
Issue: Problem with the cache or cookies

Solution:

Clear you cache and cookies.

Read instructions on how to clear your cache and cookies

Restart your browser after clearing

Symptoms: Clients can't log in using my new customized domain
Issue: You just switched to v3

Solution:

Be sure you validate your domain name by going to Settings > Your Site Settings > Site URL

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