My Image Is Not Showing Up

Knowledgebase Article

My Image Is Not Showing Up

You may find sometimes that your background image isn't showing up - but why?

Answer #1: You have no text in your campaign, just an image. As per CAN SPAM compliance, all campaigns must include text, even if it is just a "Hello".

Answer #2: Make sure that your image isn't linked to a relative URL.

What is that, you ask...

To give a rough analogy, if you're in your house with some friends and someone asks where your next-door neighbor Mark lives, you'll probably say "Oh, he's next door." You probably wouldn't say "On a planet called Earth, in the United Stated of America, in Acmetown, on 32 Foobar St." if this conversation is taking place in the living room of 31 Foobar St. For one thing, it's a waste of breath.

Relative URLs are something like that; they're the equivalent of saying "down the road, turn left, walk on for a few blocks, you can't miss it." They only make sense if they are given within a certain context.

When you have a background image with a context that doesn't make sense, this will cause your images to not show up.

Make sure that the complete address is linked to the image!My Image Is Not Showing Up

Example:-

Relative URI : - about.html

Absolute URI:- http://wesbsite.com/html/about.html