How to: Sync Drafts, Sent, and Deleted Messages

Knowledgebase Article

How to: Sync Drafts, Sent, and Deleted Messages

Please note that this only applies to email accounts setup as IMAP.

If you are having issues with messages sent from your iPhone not showing up in your sent folder. This is likely because mail is being saved to a local folder on the phone and not the server. To correct this:

1.) Tap the Settings icon on your phone.

2.) Tap the Mail, Contacts, Calendars menu.

3.) Tap the Email Account you wish to edit.

4.) On the IMAP screen, tap the Email Account again.

5.) Swipe to the bottom of the page and select the Advanced option.

6.) Tap the appropriate mailbox you are trying to change

7.) Tap the matching mailbox under the On the Server section.

You can repeat steps 6 and 7 by tapping the Advanced back arrow in the top left of the screen.

How to setup an IMAP email account on your iPhone
How to setup a POP email account on your iPhone
Configuring your email settings on your iPhone
Setting up your email signature on your iPhone
How to change your email password on your iPhone
How to delete an email account on your iPhone
How to: Sync Drafts, Sent, and Deleted Messages