Unsubscribe a Recipient

Knowledgebase Article

Unsubscribe a Recipient

Recipients may choose to unsubscribe from your list. They can do this by using the form on your website, through the email campaign you send them, or you can do this manually.

To unsubscribe a recipient manually, access your contact list and click on Manage Subscribers on the left hand menu.

To unsubscribe a recipient, click on Unsubscribe Subscribers, or if you just wish to unsubscribe one, you may do so by clicking on their email. Please remember deletion is permanent.

To mass unsubscribe, click on Unsubscribe Subscribers on the left hand menu. Here you will have the option to enter the email addresses you wish to unsubscribe.

You will see a confirmation screen once the process is completed.

Note: You can also delete subscribers. Keep in mind that once the subscriber is deleted, all information will be lost in the database. To delete a subscriber, access your list and click on Manage Subscribers on the left hand menu. You will see the Delete Subscribers option on the left hand menu.

Enter the email addresses you wish to delete in the box provided.

You will receive a confirmation message once the subscribers have been deleted