Changing your my.kualo.com password

At Kualo, your security is a top priority. One of the most important ways to protect your MyKualo account is by using a strong, secure password and regularly updating it. This article will guide you on the process of changing your password, whether you're logged in or unable to access your account.

Changing Your Password While Logged In

1. Log into your MyKualo account.
2. Use the dropdown menu at the top right, where it displays your name.
3. Select "Change Password" from the dropdown menu.
4. Follow the on-screen instructions to complete the password change.

Changing Your Password If You Can't Log In

1. Go to my.kualo.com.
2. Click on the "Forgotten Password" link.
3. Follow the on-screen instructions to reset your password.

Why Secure Passwords Are Important

Weak or commonly used passwords make your account vulnerable to attacks, especially if they have appeared in public data breaches. Attackers can use this information to compromise your account.

To help protect against these risks, we require passwords that meet specific complexity requirements and encourage regular updates.

Our Secure Password Requirements

• At least 8 characters long.
• Includes at least one uppercase letter (A-Z).
• Includes at least one lowercase letter (a-z).
• Includes at least one number (0-9).
• Includes at least one special character (e.g., !@#$%^&*).

These requirements ensure your password is complex enough to protect against common password-cracking techniques, making it much harder for attackers to gain access to your account.

Password Compromise and Why It Matters

If a password has appeared in a public data breach, reusing it poses a significant security risk. We strongly advise against using such passwords. If we detect that your chosen password has been compromised in known breaches, you will be prompted to select a new, more secure password.

If you see this warning when trying to update your password, it means that the password you're attempting to use matches one in a known database of compromised passwords. These databases are compiled from various sources, including data leaks and breaches, to help identify weak or compromised credentials.

If this is a password you use regularly, and have it in use on other services, we highly recommend that you change this password anywhere that you've used it. This includes social media, online banking, email addresses, and especially your cPanel account if applicable.

For added security, consider using a password manager like 1Password to generate and store complex, unique passwords for each of your online accounts. You can also enable Two-Factor Authentication to make your account even more secure.