Error Codes Explained

Knowledgebase Article

Error Codes Explained

Encountering error codes can be a frustration when creating or managing a website. Whether you're a seasoned developer or just managing your own site, understanding these error codes is essential for efficient troubleshooting. This guide provides an overview of common HTTP response codes and their meanings, along with guidance on how to address them.

301 Moved Permanently

This status code means that the requested resource has been permanently moved to a new URL, and the server is redirecting the client to that new URL.

Resolution: Usually, no action is needed by the user, as the browser should automatically follow the redirect. However, updating bookmarks or links to the new URL may prevent this error in the future.

400 Bad Request

The 400 Bad Request error indicates that the server was unable to understand the request due to malformed syntax.

Resolution: Check the URL and any data sent in the request to make sure it's correct. This error often occurs when incorrect parameters are sent in a request or the URL is improperly formatted.

404 Not Found

This common error code signifies that the server can't find the requested page or resource.

Resolution: Check the URL for typos or try navigating through the website's main navigation. If you are the site administrator, you may not have uploaded any content to your website yet, or placed it in the wrong location.

403 Forbidden

The server understood the request, but is refusing to fulfil it due to a lack of permission.

Resolution: Check your login credentials if applicable or contact the site administrator if you believe you should have access.

500 Internal Server Error

This error may indicate an issue on the server side, such as a problem with the PHP version or coding errors.

Resolution: If using our shared server, or on a server powered with CloudLinux, check the server's error logs for PHP-related issues. An update or rollback of PHP might be required, or you may need to debug the code to find the specific issue.

503 Service Unavailable

Temporary overloading or maintenance of the server or hosting account.

Resolution: Refreshing the page or waiting may resolve the issue. If using our shared server, it could be related to your sites optimisation and resource usage. Reach out to us if you need help.

By understanding these error codes, you can more efficiently diagnose and resolve common issues. This guide serves as a handy resource for navigating these challenges, empowering you to maintain the stability and performance of your online presence.