How to configure an email account in Thunderbird

Knowledgebase Article

How to configure an email account in Thunderbird

This articles assumes that you have already downloaded and installed Thunderbird.

Click here to see this article as a Video Tutorial!

Now let's learn how to setup that new email account in Thunderbird, so you'll be able to send/receive emails to/from that new email account from here.

1) Start by clicking the Email link here:

If you do not see that button, click on: Tools, then click Account Settings:

The Account Settings window appears. Scroll down and click the Add Email Account button:

2) The Mail Account Setup Wizard windows opens. Make sure the Email account option is selected, then click Next.

- Enter Your Name as you would like it to appear in the From field of outgoing emails, your Email address and Password, then click Continue:

The Mail Account Setup Wizard should auto discover your server settings - the incoming server, outgoing server and the username. Click on Done to complete the setup and add the Email account:

If you would like to manually setup your account or the auto discover failed for some reason, click on Manual config.

To get your Incoming and Outgoing Server: Login to your cPanel >> Email Accounts >> click Set Up Mail Client

Then, browse down to: Manual Settings >> Secure SSL/TLS Settings (Recommended) >> Incoming and Outgoing Server: are the ones you are looking for:

Make sure that Authentication is set to: Normal password on both - incoming and outgoing (SMTP) server:

SMTP authentication means that Thunderbird will login to your mail server even when sending emails (not just receiving), ensuring that you are the only one that can send emails from your account. Most SMTP servers use the same username and password as the incoming (POP3) servers.

That's it!

We've successfully setup an email account, and can now start sending and receiving emails to and from that account, from Thunderbird.

This is the end of the tutorial. You now know how to setup an email account in Thunderbird.

Remember that you also have to create that email address in your hosting account before it will work.