Transferring Domains Away from Kualo
Knowledgebase Article
Transferring Domains Away from Kualo
If you're moving your domain to another provider, the process depends on whether it's a UK domain (e.g. .co.uk, .org.uk) or a non-UK domain (e.g. .com, .net, .org). Please read the relevant section below carefully.
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🇬🇧 Transferring UK Domains (e.g. .co.uk, .org.uk)
UK domains are transferred by changing the IPS Tag to that of your new registrar. There is no EPP code involved.
How to Transfer
- Log in to your MyKualo account using your registered email address.
- Go to Domains > My Domains.
- Click Manage Domain for the domain you wish to transfer.
- Click the Release Domain tab.
- Enter the IPS Tag of your new registrar exactly as provided by them.
- Confirm the release.
Important Notes
- The transfer completes immediately once the IPS Tag is changed.
- This process is irreversible – Kualo cannot retrieve the domain after release unless the new registrar agrees to return it.
- Ensure the IPS Tag is correct before proceeding.
🌐 Transferring Non-UK Domains (e.g. .com, .net, .org)
These domains use an EPP (Auth) Code and must be unlocked before transfer.
How to Transfer
- Log in to your MyKualo account using your registered email address.
- Go to Domains > My Domains > Manage Domain.
- Click the Registrar Lock tab and disable the lock.
- Go to Management Tools > Get EPP Code.
- Provide the EPP code to your new registrar.
Timescale
Transfers usually complete within 5–7 days, depending on your new registrar.
Additional Notes
- Make sure your domain's contact email is valid, as approval requests may be sent there.
- Do not re-enable the registrar lock until the transfer completes.
- If you need help during the process, please contact our support team. We're happy to assist!
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Transferring Domains Away from Kualo
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