Resetting your Email Mailbox Password in cPanel

Knowledgebase Article

Resetting your Email Mailbox Password in cPanel

Resetting your email mailbox password in cPanel is a straightforward process and an essential step to maintain your email account's security. This guide will walk you through each step to ensure you can successfully update your password.

Step 1: Log in to cPanel

Access your cPanel account. This can typically be done by typing www.yourdomain.com/cpanel into your web browser's address bar.
Enter your cPanel username and password. You may also log in via MyKualo.

For more details on how to log into cPanel, please see this article.

Step 2: Navigate to the Email Section

Once logged in, look for the Email section on the cPanel home screen.
Click on Email Accounts. This will take you to a page where all your email accounts are listed.

Step 3: Choose the Email Account

In the Email Accounts section, you will see a list of all the email accounts associated with your cPanel account.
Locate the email account for which you want to reset the password. You can use the search feature if you have multiple email accounts.

Step 4: Reset the Password

Next to the email account, you will find an option labeled Manage or Password & Security. Click on it.
You will be taken to a page where you can set a new password.
It is crucial to choose a strong password. A strong password typically includes a mix of upper and lower case letters, numbers, and symbols.

Step 5: Update Your Email Client

After resetting your password, remember to update the password in your email client(s) on all your devices (like your smartphone, tablet, or laptop).
Failing to update your email client with the new password will result in an inability to send or receive emails.

Tips for a Strong Password

Make sure your password is at least 8 characters long.
Avoid using common words or phrases; instead, use a random combination of letters, numbers, and symbols.
Do not reuse passwords from other accounts.

Regularly updating your email password is a good practice to ensure the security of your communications. If you face any issues during this process or need further assistance, do not hesitate to contact us.